Added by Geoff Sauer on Nov 11, 2008. Average rating: 3.00/5.00 (n=1)
The key revolution of the Web is customer empowerment and engagement. The Web empowers the customer more than it empowers the organization. The implications are enormous.
The key revolution of the Web is customer empowerment and engagement. The Web empowers the customer more than it empowers the organization. The implications are enormous.