Content Reuse: Is It Harmful?
http://www.thecontentwrangler.com/article/content_reuse_is_it_harmful/

Hamilton, Richard
Content Wrangler, The
2008

Abstract:

For a number of years it has been a matter of faith that the more content a technical documentation team reuses, the more efficient they are presumed to be. But, are you really more efficient? Let’s take a deeper look.