This article provides a summary of a usability evaluation of a university portal website. University faculty, staff, and student users were asked to complete representative search tasks and provide feedback on the portal usability. Several user interface design issues were found to impact user performance in terms of task success and perceived task difficulty, in addition to overall satisfaction. From these results, recommendations are made for university portal design related to the default 'home' page, channel customization and configuration, and placement of user-specific functions.
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