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Most content management organizations promote the concept that in order to reuse content you must segment content into topics. This approach works well for technical information because with technical content you are describing concepts, asking people to perform tasks or follow steps, or providing reference material. Consequently, you can reasonably and easily create topics that represent concise ideas, and ultimately, small chunks of content.
However, while people might comprehend the benefits that topic-oriented documentation provides, they generally don't grasp the downsides of such an approach.
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Effective Content Reuse: Storing Paragraphs, Not Topics, Is Key to Content Management Success
http://www.thecontentwrangler.com/article/effective_content_reuse_storing_paragraphs_not_topics_is_key_to_content_man/
Trotter, Paul
Content Wrangler, The
2008
Abstract: Most content management organizations promote the concept that in order to reuse content you must segment content into topics. This approach works well for technical information because with technical content you are describing concepts, asking people to perform tasks or follow steps, or providing reference material. Consequently, you can reasonably and easily create topics that represent concise ideas, and ultimately, small chunks of content.
However, while people might comprehend the benefits that topic-oriented documentation provides, they generally don't grasp the downsides of such an approach.
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