Getting The Most Out Of Your Library
http://www.digital-web.com/articles/getting_the_most_out_of_your_library/

Hicks, William
Digital Web Magazine
2008

Abstract:

Think of the library system as something akin to the open-source movement before software. Subsidized institutions buy books, subscribe to journals and proprietary databases, and pay people to help you find “stuff”, all essentially at no cost to you.