Added by Geoff Sauer on Sep 08, 2008. This item has not yet been reviewed.
The purpose of this case study is neither to simply rehash the project nor to provide a pressure-cooker story that others can use as a comparative benchmark. This article looks at the decision points within the project and provides an analysis from a real-life, practical approach that other technical communication managers can use when called upon to engage in a rescue project of their own.
The purpose of this case study is neither to simply rehash the project nor to provide a pressure-cooker story that others can use as a comparative benchmark. This article looks at the decision points within the project and provides an analysis from a real-life, practical approach that other technical communication managers can use when called upon to engage in a rescue project of their own.