Using DITA to Develop a New Information Architecture at BMC Software
http://www.rockley.com/TheRockleyReport/V2I1/Feature%20Article.htm

Rockley, Ann
Rockley Group, The
2007

Abstract:

The need for us to customize BSM solutions by integrating different software solutions, combined with the maturation of tools for XML-based authoring, make this an ideal time to implement a new information development strategy. After researching materials about content management and studying success stories from companies who have implemented structured authoring, we launched a pilot project.