Added by Geoff Sauer on Aug 15, 2008.
Average rating: 4.00/5.00 (n=1)
 


The web is a conversation, but not always a productive one. Web discussions too often degenerate into whines, jabs, sour grapes, and one-upmanship. How can we transform discussion forums and comment sections from shooting ranges into arenas of collaboration?
 
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