Word Power: Implications for Minority Managerial Candidates
http://businesscommunication.org/conventions/Proceedings/2007/Washington/30ABC07.pdf

Nealy, Chynette and Carolyn Ashe
Association for Business Communication
2008

Abstract:

Diversity literature suggests training programs are short term whereas education and development involves a long term comprehensive approach. Proponents of diversity training programs contend that understanding the importance of a diverse workforce creates productive environments in which everyone feels valued, where their talents are used and organizational objectives are met. Critics contend that there is not enough evidence to adequately measure whether implementation of diversity training programs increase organizational financial success.