Technical Communicator's Glossary
http://ewh.ieee.org/soc/pcs/index.php?q=node/193

Jovanova, Anica and John Salt
IEEE PCS
2008

Abstract:

Technical communicators employ a wide range of strategies to make scientific and technical information accessible to as wide an audience as possible. This glossary introduces some of these strategies by defining some terms commonly used to discuss them. The aim of the glossary is to help students in technical and professional communication successfully enter this rapidly expanding profession.