Focus Research on Your Most Valuable "Capital"
http://www.sinicom.com/Sub%20Pages/pubs/articles/article33.htm

Sinickas, Angela D.
Sinickas Communications
2001

Abstract:

The entire concept of human "capital" seems to have arisen during the last several years of booming economy and scarce availability of skilled employees. When any resource is scarce, it's valuable. Now with the highest rates of layoffs being announced in the U.S. since 1991, let's hope the mindset of management is not on the order of getting the most out of the human "liabilities" they're forced to retain.