Document Engineering in User Experience Design
http://people.ischool.berkeley.edu/~glushko/glushko_files/DocTrain-Glushko.pdf

Glushko, Robert J.
University of California Berkeley
2008

Abstract:

Document engineering is a methodology for specifying, designing, and deploying the information models and repositories that enable document-centric applications, and a synthesis of information and systems analysis, business process modeling, electronic publishing, and service-oriented architecture.