Leading Your Company into the Wikis, Blogs, and Social Networks of Web 2.0
http://www.idratherbewriting.com/2008/05/06/podcast-pushing-your-company-into-the-wikis-blogs-and-social-networks-of-web-20-interview-with-alan-porter-of-webworks/

Porter, Alan J. and Tom H. Johnson
Tech Writer Voices
2008

Abstract:

In this podcast, I talk with Alan Porter, vice president of Operations at WebWorks, about the Web 2.0 technologies they’re using to reach out to their customer base. In addition to using blogs, wikis, and social networks to connect with customers, WebWorks also uses wikis to facilitate communication and collaboration within their company.