Targeted Investment: The Key to Employee Portal Improvement
http://www.iabc.com/cwb/archive/2004/0704/portals.htm

Rudnick, Michael
Communication World Bulletin
2004

Abstract:

In many organizations, when economic conditions improve, funding becomes available for investment in internal communication technologies. While the potential expansion of budgets is welcome news to communicators around the globe, capitalizing on it requires careful, thoughtful prioritization of still-precious resources. So what type of focused investments should communicators consider? Intranet and employee portal improvements should be high on the list.