Looking in the Mirror and Seeing a "Bad Boss"
http://www.iabc.com/cwb/archive/2007/0207/pointofview.htm

Keefe, Tom
Communication World Bulletin
2007

Abstract:

I never had trouble spotting a bad boss—until I would look in a mirror. My hair might have been combed, and my teeth nice and clean, but something was still wrong on the inside—and I didn't see it. In other areas of my professional development, I've been able to treat mistakes and bad decisions as "learning opportunities." The mistakes and bad decisions that I've made as a supervisor or manager haven't been as easy for me to forgive—because it really hurts to hurt people.