Summer Internship @ Google, Inc.: Accessibility Experiences
http://www.surl.org/usabilitynews/91/accessibility.asp

Shaikh, A. Dawn and Philip Strain
Usability News
2007

Abstract:

This paper summarizes some of the major lessons learned about conducting usability tests with visually impaired participants while working as interns at Google, Inc. The lessons were in four major areas: (1) recruitment and scheduling, (2) preparing the usability lab for testing sessions, (3) using think-aloud protocol with screen readers, and (4) helping observers to get the most out of the test sessions.