XML Documentation: The Missing Link (1)
http://www.livetechdocs.com/blog/collaboration-service/xml-documentation-%e2%80%93-the-missing-link/

Talbot, Fabrice
LiveTechDocs
2008

Abstract:

Technical documentation is a prime beneficiary of XML technology, with standards such as DocBook and DITA. However, while XML revolutionized the way technical documentation is written, it did nothing to help documentation teams improve the collaboration process with the SMEs and other invested parties. In some cases, things got worse, with another layer of complexity added between the documentation team and the documentation stakeholders. Where is the missing link?