The Application of Model Matching Principle in User Interface Design: Part 1
http://www.uigarden.net/english/the-application-of-model-matching-principle-in-user-interface-design-part-1

Zhang, Liang
uiGarden
2008

Abstract:

By its nature, all UI consists of two parts: input and output. When designing output information, the matching between system model and conceptual model actually results in another commonly used UI design principle: 'use users' language'. To be more specific, when displaying information to users, such as prompt messages or error messages, the words or terms used should be understandable to users.