Information Development in a Flat World
http://www.stc.org/intercom/PDFs/2008/200801_22-25.pdf
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Hackos, JoAnn T.
Intercom
2008

Abstract:

The flat world has had a clear impact on information development and will continue to increase competitive pressure on the profession in the foreseeable future. By adapting to the realities of global organizations and global audiences and instituting a disciplined work environment that thrives on standards and best practices, technical communicators can remain competitive.