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Posits that although some usability scholars in technical communication have forged fruitful connections between usability and user-centered design and human-centered interaction (HCI), these alliances have not improved usability studies writ large to the extent that it is able to account for culturally-specific complex information systems and how 'users' should, can, and do shape culturally-relevant information before delivery, from the invention to the arrangement, style, and memory of knowledge systems, structures, performances, and products. View all three works by Haas, Angela View all 20 works published by Michigan State University |
 A Cultural Theory of Everyday Usability: Listening to the Ghosts of Consumption http://www.msu.edu/~ahaas/portfolio/Haas_AL882CulturalUsabilityPaper.pdf
Haas, Angela Michigan State University 2006
Abstract: Posits that although some usability scholars in technical communication have forged fruitful connections between usability and user-centered design and human-centered interaction (HCI), these alliances have not improved usability studies writ large to the extent that it is able to account for culturally-specific complex information systems and how 'users' should, can, and do shape culturally-relevant information before delivery, from the invention to the arrangement, style, and memory of knowledge systems, structures, performances, and products.
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