Words into Pictures: Applying Visual Thinking to Online Documentation
http://www.stc.org/ConfProceed/1993/PDFs/Pg530535.pdf

Couse, Mary M., Malcolm W.J.F. Graham and Louis W. Stokes
STC Proceedings
1993

Abstract:

How can writers enhance their visual literacy in order to create effective online documentation? By partnering multimedia production expertise with technical writing expertise, DVS Communications and Bell-Northern Research (BNR) have co-developed an introductory course 'Words into Pictures' that stimulates visual thinking capabilities. This paper describes the main components of the course and illustrates its contribution to the success of BNR's online information system CADHELP.