Getting It Together: Creating Procedure Guides for Chapter Officers and Managers
http://www.stc.org/ConfProceed/1993/PDFs/Pg589.pdf

Doremus, Jean S. and Kathleen B. Aughey
STC Proceedings
1993

Abstract:

The Rochester Chapter developed a set of Procedure Guides for officers and managers. The project was generated by a need to describe management tasks in order to recruit members for chapter positions, and to aid officers and managers in doing their jobs. This session demonstrates how other chapters can benefit from the Rochester Chapter's experience and develop a set of customized leadership guides.