Editing a Malcolm Baldridge Application - A Novice Baldridge Editor Speaks
http://www.stc.org/ConfProceed/1993/PDFs/Pg470.pdf

Ryan, Suzanne V.
STC Proceedings
1993

Abstract:

This paper discusses how the audiences and the experience of the application writers affect the editing time for a Malcolm Baldrige application. The mystery for this novice Baldrige editor -- Why did IBM want one full time editor for seven months to edit 75 pages? What was the catch? Was this job a boondoggle? As it turned out, the criteria for the Malcolm Baldrige application are rigorous and examiners forbid exceptions. The criteria led to a challenging editing job when combined with the diverse background of the audience and the practice of using subject matter experts as writers rather than people who are trained as writers.