Developing Tools to Manage Projects
http://www.stc.org/ConfProceed/1993/PDFs/Pg399.pdf

Harr, Robert G.
STC Proceedings
1993

Abstract:

Coordinating the resources and tasks involved in a large documentation development effort requires the ability to gather meaningful project information at critical junctures so that appropriate decisions can be made. Project managers need the right tools to help them make sense out of the sometimes overwhelming and chaotic flow of project activities. When appropriate tools are not available, documentation project managers must adapt and invent to obtain what they need.