Developing Online Help for OS/2 Applications
http://www.stc.org/ConfProceed/1993/PDFs/Pg434437.pdf

Radecki, Steven Lewis
STC Proceedings
1993

Abstract:

One of the biggest problems facing Help developers is that of providing users with adequate methods of navigation through what can be huge amounts of information. After more than a two or three jumps, users can find themselves in topics that might be useful, but with no clear indication of how they got there or how to return to where they started. OS/2 gives the Help developer extraordinarily flexible tools for creating online documentation that can prevent this situation and provide users with a clearer path through online information than many other platforms can provide. However, this enhanced usability is not without its cost.