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Increasingly, technical communicators are confronting ethical issues in the workplace. Conflicts arise that appear to defy black-and-white solutions. To render every verdict as 'gray,' however, begs the question. Clear direction in the face of thorny ethical dilemmas requires objective value analysis, to logically reduce such dilemmas to clearly defined value conflicts. Once these conflicts are understood, the proper ethical path can more readily be discerned. This paper addresses the need for specific, real-world ethical guidelines for technical communicators. It also explores the possibility of developing a value analysis model to establish such guidelines. A typical model is applied to four representative ethical conflicts.
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A Slippery Slope: Using Value Analysis to Resolve Ethical Conflicts in Technical Communication
http://www.stc.org/ConfProceed/1993/PDFs/Pg288291.pdf
Voss, Daniel W.
STC Proceedings
1993
Abstract: Increasingly, technical communicators are confronting ethical issues in the workplace. Conflicts arise that appear to defy black-and-white solutions. To render every verdict as 'gray,' however, begs the question. Clear direction in the face of thorny ethical dilemmas requires objective value analysis, to logically reduce such dilemmas to clearly defined value conflicts. Once these conflicts are understood, the proper ethical path can more readily be discerned. This paper addresses the need for specific, real-world ethical guidelines for technical communicators. It also explores the possibility of developing a value analysis model to establish such guidelines. A typical model is applied to four representative ethical conflicts.
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