A Simple Recipe to Help Build a Goal-Oriented Training Program for Your Department
http://www.stcsig.org/mgt/news/May_2007_Directives.pdf

Kudesia, Saurabh
STC Management SIG
2007

Abstract:

Addressing a department's learning requirements is a tough call because of the different levels of complexities and challenges involved. With learning requirements poorly understood and sometimes even out of sync with department goals, a majority of training programs fail to achieve any major business objectives. What you need is the right approach to develop, monitor and standardize a cost-effective, people and result-oriented training program that works magic for you and your department.