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Writers who must edit their own manuals for ease of use can adopt three basic principles for doing so. The first principle, 'give the user a map,' helps users find information in an unfamiliar manual. The second, 'start from the user's viewpoint, ' presents information in the order the user needs it. The third principle, 'keep it simple,' puts complex data in simpler terms and formats.
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KISMIF: Editing Your Own Manuals for Increased Usability
http://www.stc.org/ConfProceed/1994/PDFs/Pg37.pdf
Femia, Jean W.
STC Proceedings
1994
Abstract: Writers who must edit their own manuals for ease of use can adopt three basic principles for doing so. The first principle, 'give the user a map,' helps users find information in an unfamiliar manual. The second, 'start from the user's viewpoint, ' presents information in the order the user needs it. The third principle, 'keep it simple,' puts complex data in simpler terms and formats.
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