A Methodology for Testing Voting Systems
http://www.usabilityprofessionals.org/upa_publications/jus/2006_november/selker_rozenwieg_pandolfo_testing_voting_systems.html
  peer-reviewed

Selker, Ted, Elizabeth Rozenwieg and Anna Pandolfo
Journal of Usability Studies
2006

Abstract:

This paper compares the relative merit in realistic versus lab style experiments for testing voting technology. By analyzing three voting experiments, we describe the value of realistic settings in showing the enormous challenges for voting process control and consistent voting experiences. The methodology developed for this type of experiment will help other researchers to test polling place protocols and administration. Comparing the results from laboratory experiments with voter verification and realistic voting experiments further validates the procedure of testing equipment in laboratory settings. The methodology and protocol for testing voting systems can be applied to any voting technology. This protocol matches the real-world conditions of voting by replicating them for the experiment.