
The Information Architect as Change Agent
http://www.boxesandarrows.com/view/the-information
Clarke, Matthew C.
Boxes and Arrows
2007
Abstract:
Argues that IAs can do their jobs better if they understand organizational change management, even if they don't need to be change management specialists. I'll also suggest a variety of concepts and practices that can (hopefully) help IAs in their change agent role, and I promise to throw in something entertaining as well.