The Scott Adams Meltdown: Anatomy of a Disaster
http://www.asktog.com/columns/069ScottAdamsMeltdown.html

Tognazzini, Bruce
Nielsen Norman Group
2006

Abstract:

A chain of five errors led to Scott Adams losing his work. Not one of those errors was his. They had been made months and even years before Scott Adams ever started work on his blog. His was an accident waiting to happen, an accident that has almost certainly befallen a large number of other individuals who have had the misfortune to use the same software.