WebWorks Publisher In Action: A Project Management Perspective
http://www.stc.org/ConfProceed/2004/PDFs/0013.pdf

Gill, Harold B., III and John Swymer
STC Proceedings
2004

Abstract:

From October 2001 through August 2002, a team of two technical authors converted the documentation for a Web Content Management System from a series of static manuals to a single-sourced, dynamically delivered context-sensitive online help/print manual combination. This paper covers the challenges encountered and overcome when resources became more scarce and demands rose. It offers some technical insight in the application of Adobe FrameMaker and WebWorks Publisher Professional to achieve the goal of manageable documentation.