Students Perform Usability Testing for Industry Clients
http://www.stc.org/ConfProceed/2004/PDFs/0036.pdf

Davis, Marjorie T., Corley S. Brown, Erik T. Lindborg and Katherine T. Watson
STC Proceedings
2004

Abstract:

This paper describes how undergraduate students at Mercer University designed and performed hands-on usability tests on seven different products from a wide range of outside clients. Though the projects were challenging and quite difficult for undergraduates, they resulted in significant learning for students and important usability data for the clients. The professor describes the course design and discusses the clients and projects, and three undergraduates report their experiences serving on project teams as project leader, usability specialist, and technical specialist.