Taking Risks with a New Online Help Tool
http://stc-carolina.org/newsletter/tiki-index.php?page=Taking+Risks+with+a+New+Online+Help+Tool

Grissino, Ann-Marie and Rebecca McMurry
Carolina Communique
2007

Abstract:

Some might not think that converting FrameMaker content into online help and user documentation would involve taking risks. In this article, we tell our story of what risks were involved with one of my recent projects, how we overcame them, and what benefits we reaped by using state-of-the-art technology.