Using Scenarios to Select a CMS
http://www.steptwo.com.au/papers/kmc_scenarios/

Robertson, James
Step Two
2007

Abstract:

Scenarios are narrative descriptions or stories that concisely outline how something will work in practice. In the context of a content management system (CMS) project, scenarios are a very effective way of documenting key CMS requirements, and they complement the formal lists of functional requirements typically found in tender documents.