 | | | |
Many of the memoranda and letters related to the Chicago flood, the Three Mile Island nuclear accident and the Challenger and Columbia shuttle disasters that warned of impending disasters went unheeded. The reason: the writers failed to properly use various rhetorical features and conventions. They failed to include necessary information, omitted unnecessary detail, placed important information in inappropriate locations, used qualifiers to reduce perceptions of the consequences of actions, and failed to follow organizational conventions related to transmission of information. Their lack of knowledge of rhetorical strategies exacerbated the problems associated with the contexts in which the various documents were written, resulting in misunderstandings.
View all six works by Boiarsky, Carolyn
View all 2240 works published by STC Proceedings |
Avoiding Disasters with Better Communication
http://www.stc.org/ConfProceed/2004/PDFs/0083.pdf
Boiarsky, Carolyn
STC Proceedings
2004
Abstract: Many of the memoranda and letters related to the Chicago flood, the Three Mile Island nuclear accident and the Challenger and Columbia shuttle disasters that warned of impending disasters went unheeded. The reason: the writers failed to properly use various rhetorical features and conventions. They failed to include necessary information, omitted unnecessary detail, placed important information in inappropriate locations, used qualifiers to reduce perceptions of the consequences of actions, and failed to follow organizational conventions related to transmission of information. Their lack of knowledge of rhetorical strategies exacerbated the problems associated with the contexts in which the various documents were written, resulting in misunderstandings.
|
|
| |
There are 17 readers currently online: 1 registered user and 16 guests. Register.