
Add a Touch of Drama
http://www.stc.org/ConfProceed/2004/PDFs/0082.pdf
Blicq, Ronald S.
STC Proceedings
2004
Abstract:
Several similarities exist between writing technical documentation and writing dramatic scripts. Technical writers who also write drama find they become much more aware of audience, differentiate more easily between 'need to know' information and 'nice to know' details, and better anticipate reader actions and reactions.