Accessibility or Design Integrity
http://www.stc.org/ConfProceed/2004/PDFs/0057.pdf

Payne, John and Phil Oye
STC Proceedings
2004

Abstract:

This paper presents two sides of a debate over user-controlled text sizing of Web-based documents, and a suggested approach for designing Web sites that support full use of user-controlled text sizing, while maintaining the integrity of a site’s visual design.