Wikis for Supporting Distributed Collaborative Writing
http://www.stc.org/ConfProceed/2005/PDFs/0045.pdf

Wei, Carolyn, Brandon Maust, Jennifer Barrick, Elisabeth Cuddihy and Jan H. Spyridakis
STC Proceedings
2005

Abstract:

Wikis allow distributed teams to collaboratively write and edit documents through the Internet in a shared online workspace, without the need for special HTML knowledge or tools. The flexibility of wiki technology is a boon for increased cooperative work on large team projects. However, wiki technology also complicates notions of usable design as the information architecture of a wiki site may be created on the fly by all participants rather than by a dedicated technical communicator. This paper describes the basic technology of wikis, some advantages and disadvantages, and areas of concern with regard to information design.