Outsourcing Documentation Development: Assessing the Offshoring Option
http://www.stc.org/ConfProceed/2005/PDFs/0010.pdf

Clifton, Deborah
STC Proceedings
2005

Abstract:

This paper discusses some of the aspects that should be considered when evaluating the required resources and total cost of offshoring documentation development. The actual metrics for assessing offshoring costs are not included in this paper. Rather, it is suggested that you take each of the topic areas and measure the costs as they relate to your specific situation. It is only after factoring in the dollars related to these activities that you and your company’s executive team can make a complete assessment of offshoring’s potential financial benefit.