Web 2.0 101: Understanding Web 2.0 and its Impact on Technical Communication
http://www.slideshare.net/abelsp/web-20-101-understanding-web-20-and-its-impact-on-technical-communication/

Abel, Scott
SlideShare
2007

Abstract:

The Semantic Web is coming and it's bringing major changes to the ways that people create, manage, deliver, consume, and share technical information. This session introduces Web 2.0 and its tools and technologies, and examines how they are changing the landscape of technical communication. Discover how Web 2.0 methods make it possible to deliver "content as a service" and to empower customers to personalize technical content in useful and exciting new ways.