Conflict Styles and Technical Communicatorshttp://www.stc.org/intercom/PDFs/2007/20070708_20-23,48.pdf
Glick-Smith, Judith L.Intercom2007
Abstract: More than most people, technical communicators are aware that if communication is not effective, conflicts can arise. Find out more about the Thomas-Kilmann conflict mode instrument (TKI) and how to identify your predominant conflict style.
Abstract:
More than most people, technical communicators are aware that if communication is not effective, conflicts can arise. Find out more about the Thomas-Kilmann conflict mode instrument (TKI) and how to identify your predominant conflict style.
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