Technical Communicators as Potential Usability Reviewers
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Katre, Dinesh S.
Journal of HCI Vistas
2007

Abstract:

This article defines the niche for Technical Communicators / Writers in Usability Engineering. It makes an important observation "Technical Communicator explains the product to users and Usability Engineer attempts to design self-explanatory products. If the design doesn't speak up, Technical Communicators have to overwork." Technical communicators can serve as the 'barometer' of user interface design.