The Impact of the Internet and Digital Technologies on Teaching and Research in Technical Communication
http://www.leaonline.com/doi/abs/10.1207/s15427625tcq1302_4
  access restricted (by the publisher) to members/subscribers/customers only
  peer-reviewed

Gurak, Laura J. and Ann Hill Duin
Technical Communication Quarterly
2004

Abstract:

Technical communication practices have been changed dramatically by the increasingly ubiquitous nature of digital technologies. Yet, while those who work in the profession have been living through this dramatic change, our academic discipline has been moving at a slower pace, at times appearing quite unsure about how to proceed. This article focuses on the following three areas of opportunity for change in our discipline in relation to digital technologies: access and expectations, scholarship and community building, and accountability and partnering.