Too Many Pieces
http://stc-carolina.org/newsletter/tiki-index.php?page=Key+Content%3A+Too+Many+Pieces

Albing, Bill
Carolina Communique
2006

Abstract:

Do you ever think about how much time you spend tackling process issues and tools issues? The tools, as advanced and automated as they are, will not fix all our problems. But we have to work with what we have, and automate as much of the production and maintenance of our content as possible.