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Many Web application designers strive to reduce the amount of instructional text that appears in the user interfaces they create. A likely part of their motivation is the perception that, if explaining how to use something requires too much instruction, it probably isn't that easy to use and, therefore, has room for improvement in its design. Another motivating factor might be the tendency for people not to read any on-screen instructions, just like they tend not to read product manuals. This type of thinking also applies to Web forms. When possible, designers strive to utilize a minimal amount of text to explain how users should fill in the different input fields in a form. View all 25 works by Wroblewski, Luke View all 213 works published by UXmatters |
 Dynamic Help in Web Forms http://www.uxmatters.com/MT/archives/000191.php
Wroblewski, Luke UXmatters 2007
Abstract: Many Web application designers strive to reduce the amount of instructional text that appears in the user interfaces they create. A likely part of their motivation is the perception that, if explaining how to use something requires too much instruction, it probably isn't that easy to use and, therefore, has room for improvement in its design. Another motivating factor might be the tendency for people not to read any on-screen instructions, just like they tend not to read product manuals. This type of thinking also applies to Web forms. When possible, designers strive to utilize a minimal amount of text to explain how users should fill in the different input fields in a form.
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