Hello?...The Art of the Telephone Interview
http://www.stc.org/stcmembers/botc/botcMar_2007.asp
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Davis, Douglas W.
STC
2007

Abstract:

Remember when interviewing meant dressing up, grabbing your best samples, and heading over to meet your potential employer face to face? Today the industry trend is to conduct most first interviews over the telephone. With the emergence of telecommuting and a global workforce, I don't see the trend toward telephone interviews going away any time soon.