Harry Miller on Multimedia Documentation
http://techwritervoices.com/2007/05/19/stc-conference-harry-miller-on-multimedia-documentation/

Miller, Harry and Tom H. Johnson
Tech Writer Voices
2007

Abstract:

Miller, a technical editor at Microsoft interested in multimedia documentation, talks about why multimedia documentation is a growing trend and how writers can get started. He discusses Microsoft's Channel 9 and the human element with instructional screen demos.