Planning for DITA Success: How to Set Up the Right Team and the Right Strategy
http://www.rockley.com/articles/WhitePaper_DITA_Success_Dec05.pdf

Manning, Steve and Su-Laine Yeo
Rockley Group, The
2007

Abstract:

This two-part series explores why DITA has created such a buzz in the content management arena, particularly among technical documentation teams--and how you can prepare for long-term DITA success.