Design for Life Cycle
http://www.usabilityprofessionals.org/upa_publications/upa_voice/volumes/2007/april/design.html

Hayes, Caroline
Usability Professionals Association
2007

Abstract:

I was struck by the similarities in the challenges of getting software engineers to consider usability during design, and getting mechanical product designers to consider life cycle issues during design. It occurred to me designers may resist adopting these two design processes for very similar reasons, and that possible solutions may be almost identical.